At Motio Camps Ltd, we do our best to be flexible while making sure our camps run smoothly and safely.
- Illness: For everyone’s wellbeing, children should not attend camp if they have been unwell within the last 48 hours.
- Refunds: We’re unable to offer refunds once a booking has been made. In certain circumstances, we may be able to offer credit at the discretion of Motio Camps Ltd.
- Missed Sessions: If a session is missed due to personal circumstances, refunds cannot be given, but credit may be considered on a case-by-case basis.
- Swapping Days: If you’d like to swap a booked day, please email us at hello@motiocamps.co.uk at least 48 hours before your booking. We’ll always try to help, though this may not be possible in every case due to staffing and ratios.
- Cancellations by Motio Camps Ltd: In the unlikely event we need to cancel a session, you’ll be offered either a make-up session or a full refund.